1. Home
  2. FAQs

Questions about Booking, Accomodations, or Anything else?

Browse our Frequently asked Questions and find the answers You're looking for

General Questions:

Luxury Villas is India’s fastest growing network of standardized, branded accommodations with a sheer focus on quality, affordability, customer experience and hospitality.
We hand-select properties based on their fit with the overall Luxury Villas portfolio and are unique, attractive, secure, comfortable, and well-located
It depends. Some properties we rent ourselves for their character, location, and charm. Other properties are the owner’s secondary home that is typically vacant most of the year. Either way, we always make sure that the location meets our checklist of brand compliance and comfort before we open its doors to travelers.

Questions about bookings

You can browse our homes by city and filter for your exact needs. When you are ready to book, simply make your reservation online and it is instantly confirmed. If you have specific needs or want some help choosing a neighbourhood, give our concierge team a call at +91 98334 54454. They are available to assist you.
Most of our bookings are instantly confirmed. If it is not confirmed instantly, you can expect a confirmation call within a few hours. If you have any questions, our concierge team is available to assist you.
We want to make your arrival experience is as seamless as possible and in order to do so, we need to get some paperwork completed before you arrive, including collecting a picture of a government issued id and, yes, a selfie. We do this to verify identity and ensure the safety of our guests in all of our homes.
Yes! For last minute bookings, give us a call on+91 98334 54454. This way, we'll be able to us which Luxury Villas is available in your destination. You can also book online, click here to go to search page.
You will be charged for the entire stay, including tax, at the time of purchase.
Sorry, this option is not available. We take full payments before you check-in.
Lease contact our concierge team and we'll do our best to accommodate your request. Depending on the item, additional charges may apply
Each property comes with it's own set of house rules. We request you to go through it thoroughly before you book your stay.
Most of our properties are equipped to handle special guests. We are working towards making all our properties ideal for you. If you have further questions, do ask you stay manager regarding the same.
There are several ways to make a payment for your Luxury Villas reservation. We currently accept the following methods: Credit Card, Debit Card, Net Banking, Payment Wallets.

Our standard cancellation policy exempts cancellations made for peak dates. Read More

Peak Dates From To
Nov 2022 Guru Nanak Jayanti 05-11-2022 08-11-2022
Dec 2022 Christmas & New Year 23-12-2022 03-01-2023
Jan 2023 Republic Day 26-01-2023 29-01-2023
Mar 2023 Holi 08-03-2023 12-03-2023
Mar 2023 Mahavir Jayanti & Good Friday 31-03-2023 09-04-2023
April 2023 Labour Day and Buddha Purnima 28-04-2023 07-05-2023
June 2023 Bakri Eid 29-06-2023 02-07-2023
Aug 2023 Independence day 11-08-2021 16-08-2021
Aug 2023 Onam & Rakshabandhan 25-08-2023 30-08-2023
Sept 2023 Janmashtami 07-09-2023 10-09-2023
Sept 2023 Gandhi Jayanti 29-09-2023 02-10-2023
Oct 2023 Dussehra 20-10-2023 24-10-2023
Nov 2023 Diwali 10-11-2023 13-11-2023
Nov 2023 Guru Nanak Jayanti 24-11-2023 27-11-2023
Dec 2023 Christmas & New Year 23-12-2023 03-01-2024